How to Fix Keurig K155 Office Pro Troubleshooting

We’re glad you’re here to learn how to fix the Keurig K155 Office Pro troubleshooting, a trusted ally for office coffee lovers. In the bustling world of professional settings, a reliable coffee maker like the K155 can be a game-changer, ensuring that your team stays fueled and focused.

However, like any appliance, it may encounter hiccups along the way. In this blog post, we’ll delve into common issues that may arise and provide practical solutions to keep your coffee flowing smoothly. Whether it’s a power hiccup, a brewing glitch, or simply the taste of your coffee that’s off, we’ve got you covered. Let’s dive into the world of Keurig K155 troubleshooting and ensure your office coffee experience remains top-notch.

Common Keurig K155 Office Pro Issues

In the world of office coffee, the Keurig K155 Office Pro is a dependable workhorse. It churns out cup after cup of your favorite brew, keeping your team caffeinated and productive. Even the most dependable equipment, though, can have problems.
Here are some of the common Keurig K155 Office Pro issues you might come across:

Machine Not Powering On:

    • Check Power Source: Ensure the machine is properly plugged in and the power source is working.
    • Verify the Power Button: Make sure the power button is functioning correctly and the circuitry is intact.
    • Troubleshoot Power Supply: If there’s still no power, investigate potential power supply problems in your office.

How to Fix Keurig K155 Office Pro Troubleshooting

Slow Brewing or Incomplete Brew Cycles:

    • Review Water Reservoir Levels: Check if the water reservoir is adequately filled.
    • Inspect for Clogs: Look for clogs in the needle that puncture the K-cup or any coffee grounds in the K-cup holder.
    • Descaling: Over time, mineral buildup can slow down the brewing process. Descaling on a regular basis can help fix this problem.
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Leaking or Dripping:

    • Inspect Water Reservoir and Seal: Ensure the water reservoir is properly seated and that the seal is intact.
    • Check K-Cups: Examine K-Cups for punctures or damage.
    • Internal Cleaning: Sometimes, residue can cause leaks. Cleaning the machine’s internal components may solve the problem.

Coffee Tastes Off or Weak:

    • Coffee Quality: The taste of your coffee can be influenced by the brand and type of K-cup you’re using.
    • Cleaning: A buildup of coffee residue can affect taste. Regularly clean the water reservoir and brewing components.
    • Brew Strength Settings: Adjust the brew strength settings to suit your taste preferences.

Error Messages on the Display:

    • Interpret Error Codes: Familiarize yourself with the machine’s error codes and messages.
    • Follow Specific Troubleshooting Steps: The machine may provide guidance on how to resolve specific errors.

These common Keurig K155 Office Pro issues can disrupt your office coffee routine, but fear not! In the sections that follow, we’ll delve into each of these problems in more detail, providing you with practical solutions to get your Keurig K155 back on track and your coffee flowing smoothly once again.

Preventative Maintenance Tips

Preventative maintenance is the key to keeping your Keurig K155 Office Pro running smoothly and ensuring that your office coffee remains consistently delicious. Here are some essential preventative maintenance tips to help you avoid common issues and prolong the life of your coffee machine:

Regular Cleaning:

    • Daily Cleaning: After each use, remove the K-cup holder and drip tray, and rinse them thoroughly with warm, soapy water. Wipe down the exterior of the machine to prevent the buildup of coffee residue.
    • Weekly Cleaning: Take a few minutes each week to clean the water reservoir, drip tray, and K-cup holder more thoroughly. Check for any coffee grounds or residue that may have accumulated.


    • Frequency: Depending on the hardness of your water, you may need to descale your Keurig K155 every 3-6 months. Check the user manual for specific instructions on descaling for your machine.
    • Use Descaling Solution: Use a commercial descaling solution or a mixture of vinegar and water to remove mineral deposits from the internal components. Follow the manufacturer’s guidelines for the recommended solution.
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Use Filtered Water:

    • Water Quality: The quality of water can impact the taste of your coffee and the lifespan of your machine. Whenever possible, use filtered or purified water to fill the water reservoir. This helps reduce mineral buildup.

Inspect K-Cups:

    • Check for Damage: Before inserting a K-cup, inspect it for any visible damage, such as punctures or tears in the foil seal. Damaged K-cups can cause leakage and affect the brew quality.

Replace Water Filters:

    • Regular Replacement: If your Keurig K155 is equipped with a water filter, make sure to replace it at the recommended intervals. A fresh filter ensures better water quality and can extend the life of your machine.

Store K-Cups Properly:

    • Keep in a Cool, Dry Place: Store your K-cups in a cool and dry location to prevent them from becoming stale or absorbing odors. Proper storage ensures that your coffee remains fresh and flavorful.

Regularly Inspect the Power Cord and Plug:

    • Safety First: Periodically check the power cord for any signs of damage, fraying, or wear. Ensure that the plug is securely connected to the outlet to prevent power issues.

Educate Office Users:

    • Training: If multiple people use the Keurig K155 in your office, ensure that everyone is familiar with proper usage and maintenance procedures. This can help prevent misuse and minimize issues.

By incorporating these preventative maintenance tips into your office coffee routine, you can enjoy consistently great coffee and extend the lifespan of your Keurig K155 Office Pro. Regular care and attention will keep your coffee machine in top working condition, ensuring that it remains a reliable asset for your office.

Contacting Keurig Customer Support

To contact Keurig Customer Support, visit their official website ( and navigate to the “Customer Support” or “Contact Us” section. You can typically choose from options such as live chat, email support, or a phone call. Have your Keurig K155 Office Pro’s serial number and a clear description of the issue ready.

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Engage in troubleshooting with their representative, follow their recommendations, and note reference numbers for future follow-ups. If your machine is under warranty, they’ll assist with warranty claims.

After your issue is resolved, provide feedback to help Keurig improve its service. Their customer support team is there to ensure your coffee experience remains trouble-free.

Also Read: How to Keep Coffee Warm Without Electricity- A Detailed Guide


Troubleshooting the Keurig K155 Office Pro and implementing preventative maintenance measures can ensure that your office coffee experience is consistently enjoyable and hassle-free. By addressing common issues like power problems, brewing glitches, leaks, weak coffee, and error messages, you can keep your Keurig K155 running smoothly.

Regular preventative maintenance, including cleaning, descaling, using filtered water, and proper storage of K-cups, is essential to extend the lifespan of your coffee machine and maintain the quality of your brews.

Furthermore, knowing how to contact Keurig Customer Support is a valuable resource for resolving complex issues or seeking guidance when needed. Whether through live chat, email, or phone support, their team is dedicated to assisting you in keeping your Keurig K155 Office Pro in optimal working condition.

Incorporate these troubleshooting and maintenance practices into your office coffee routine, and you’ll ensure that your Keurig K155 continues to be a reliable and indispensable part of your workplace, delivering the perfect cup of coffee every time. Enjoy your coffee, stay productive, and savor the convenience of your Keurig K155 Office Pro.

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